Hello, I'm Jenny Batal

Full-Stack Developer | Virtual Assistant | E-commerce

Crafting reliable digital solutions that help businesses operate and grow online. Focused on building practical, efficient systems with clean and user-friendly design.

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About Me

With experience in web development, e-commerce operations, and virtual assistant support, I help businesses build and manage efficient digital systems that improve workflows and customer experience.

My work focuses on combining technical development with real-world business operations — from building web applications to supporting online stores and managing customer service systems across multiple platforms.

2+
Years Full Stack Dev
2+
Years VA & E-commerce
Amazon / Shopify
Marketplace Experience
Zendesk / HubSpot
Support Tools
Profile

Work Experience

Full Stack Developer

2024 - Present

Fulltime

Developed and maintained web applications for clients, including healthcare and business systems. Worked on both frontend and backend, handling UI development, API integration, and database management.

Virtual Assistant & E-commerce Support

2024 - Present (Part-time and Full time)

Confidential Clients

Managed daily e-commerce operations including order processing, customer support, and marketplace handling. Worked with platforms such as Shopify, Amazon, and eBay, and used tools like Zendesk and HubSpot to improve workflow efficiency.

Skills & Expertise

Web Development

Frontend (HTML, CSS, JavaScript) 85%
Backend (Node.js, APIs) 80%
Database (MongoDB / SQL) 75%

E-commerce & Marketplace

Shopify Management 90%
Amazon / eBay Marketplace 88%
Order Processing & Fulfillment 92%

VA Tools & Support Systems

Zendesk

HubSpot

Gorgias

Freshdesk

Services

Web Development

Building responsive and scalable web applications for businesses, including dashboards, internal systems, and customer-facing platforms.

E-commerce Management

Managing online stores across Shopify, Amazon, and eBay including product listings, order processing, customer support, and marketplace operations.

Virtual Assistant Support

Providing reliable admin and operational support including email handling, customer service, CRM tools (Zendesk, HubSpot), and workflow management.

Workflow Automation

Improving business efficiency through automation tools, integrations, and system optimization for daily operations.

Customer Support

Handling customer inquiries, ticket management, and after-sales support to improve customer satisfaction and retention.

Marketplace Operations

Supporting multi-channel marketplaces including Amazon Seller Central, eBay, Bunnings, and Mirakl platforms.

Portfolio

Full Stack Developer

Building scalable web applications for hospitals, business owners, and small enterprises. Experienced in developing custom systems, dashboards, and integrated solutions.

Frontend Backend Database
Projects GitHub

Virtual Assistant

Providing reliable administrative and operational support for businesses, including email management, customer service, data entry, and social media coordination.

Email Management Customer Support Data Entry
Services Contact

E-Commerce Solutions

Developing and managing e-commerce platforms with seamless user experience, order processing, and payment integration for online businesses.

Shopify Order Management Customer Support
Store Services

Client Testimonials

AU

Confidential Client

E-commerce Company, Australia

"Delivered reliable support across our e-commerce operations, including customer service, order management, and system coordination. Helped streamline workflows and improve response times."

US

Confidential Client

Marketplace & E-commerce Operations

"Provided excellent support in managing multiple marketplace platforms including Amazon, eBay, and Shopify. Demonstrated strong expertise in customer support systems, order handling, and workflow automation using tools like Zendesk and HubSpot."

Latest Blog Posts

March 15, 2024

The Future of Web Development

Exploring emerging trends and technologies shaping the future of web development...

Read More →
March 10, 2024

Building Scalable Applications

Best practices for building applications that scale efficiently with growing demand...

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March 5, 2024

UI/UX Design Principles

Essential design principles for creating user-friendly and aesthetic interfaces...

Read More →

Get In Touch

Email

jennybatal704@gmail.com

Phone

+639268688618

Location

Cagayan de Oro City, Philippines